Shipping & Access

How access is delivered

When you complete the subscription form, your request lands with our team. We send an invoice and your login details to the email address you provided. Once payment is confirmed, your account unlocks the deep-dive analysis, the current quarterly market report, the data newsletter and the full archive — all on this site, no download or install required.

When it arrives

We aim to email your invoice and login within one business day of receiving your request, and often the same day during working hours. Access opens as soon as payment clears. The weekly newsletter then reaches you on its normal schedule, and each new quarterly report is added to your account automatically the moment it publishes — you do not need to buy it separately.

If something does not arrive

Not seeing the email within a day or two? First check your spam or promotions folder, since automated messages sometimes land there. If it still has not appeared, write to [email protected] from the address you signed up with and we will resend it and confirm your account is active.

Keeping your access working

Your subscription stays live as long as your monthly invoice is settled. If a payment lapses, access pauses rather than deletes — settle the invoice and everything reopens where you left off. For anything to do with delivery, logins or the report bundle, the contact address above reaches a person, not a queue.